Terms & Privacy

1. GENERAL INFORMATION

This website is operated by JOLIPNJ. Throughout the site, the terms "we", "us" and "our" refer to JOLIPNJ.

JOLIPNJ is operated by Chloé Foulquier, registered in France under the business name JOLIPNJ Chloé Foulquier, with SIRET number 97964310300018 and APE code 3213Z.
Head office: 2 rue Dumont D’Urville, 69004 Lyon.

These Terms & Conditions serve as the General Terms of Sale (CGV) in accordance with French law. By using this site or placing an order, you agree to the following Terms, Privacy Policy and CGV.

2. PRODUCTS

JOLIPNJ jewellery pieces are described and presented with the greatest care. However, we cannot be held liable for slight inaccuracies, omissions, or variations due to screen display or lighting conditions. Each piece is handcrafted and one-of-a-kind.

3. PRICES

All prices are listed in Euros. Prices may change without prior notice. The applicable price is the one stated at the time of the order. Shipping fees are calculated at checkout unless otherwise stated.

4. ORDERS

Orders can only be placed by individuals aged 18 or older. All terms and conditions outlined on this website must be accepted when placing an order. Once your order has been placed and payment completed, you will receive a confirmation email.

Orders placed on French public holidays or weekends will be processed on the next business day. If you do not receive your order confirmation within three business days, please contact us at contact@jolipnj.com.

Orders can only be processed if the shipping address is a residential or business address. Your order is considered confirmed once you receive a confirmation email from JOLIPNJ. If you experience any problems or made a mistake while placing your order, please send an email to contact@jolipnj.com.

5. PAYMENT

Payments are securely processed via Stripe or any other provider offered at checkout. We do not store your payment details.

6. SHIPPING

France: Free shipping

Europe: €15 | Free shipping on orders over €200 with code JOLI.

Worldwide : Email us at contact@jolipnj.com

All orders include tracking and require a signature upon delivery to ensure safe handling. Orders are shipped within 10 working days. If you need your order sooner, contact us and we will do our best to accommodate.

7. RETURNS

If you are not fully satisfied with your purchase, you may return your order within 14 days of receiving it.

Please note that a 10% restocking fee applies to all returns (10% of the item value). This does not apply to damaged or misdelivered goods.

Returned items must be unworn, in perfect condition, and sent back in their original packaging. Items that are used, worn, or broken will not be accepted. Returns must be sent with a tracking number. Shipping fees for returns are the responsibility of the customer.

Before returning, email us at contact@jolipnj.com with "Return + Order Number" in the subject line.

JOLIPNJ reserves the right to refuse refunds if jewellery items are not returned according to the directions given above. We are not responsible for parcels lost during return shipment. Refunds will be issued after inspection within 3–4 business days.

If you have any doubts before placing your order, feel free to contact us — we’ll guide you.

8. INTELLECTUAL PROPERTY

All content on this site (text, images, design) is the exclusive property of JOLIPNJ. Any reproduction, copying, or distribution is prohibited without express written consent.

Any reproduction of (parts of) the content requires prior and explicit authorisation. Any violation of these clauses may be the subject of appropriate legal action.

All rights are reserved.

9. PRIVACY POLICY

We collect minimal personal data (name, address, email) to fulfill your orders. Your data is stored securely and will never be sold or shared.

We use cookies to improve your browsing experience. By continuing to use our site, you agree to our use of cookies.

You have the right to access, rectify, or delete your personal data. To make a request, contact contact@jolipnj.com.

10. LAW AND JURISDICTION

These terms are governed by and construed in accordance with the laws of France. Any dispute shall be subject to the exclusive jurisdiction of the French courts.